Shipping & Returns

Shipping & Returns

EXPRESS SHIPPING – If you would like to upgrade to express shipping. Please email

We use Australia Post. They are currently experiencing longer delivery times.

How long until my order arrives?

Typically orders will be dispatched within 48 hours. Your mat/order will be sent via Australia Post (or another carrier) and should be received within 7-10 business days within Australia. However shipping times can not be guaranteed due to current extensive postage delays. We can’t wait for you to get your orders either!

What is your returns policy?

We do not refund for change of mind purchases. If you item arrives damaged or incorrect, we will exchange as required. Please get in touch within 30 days of purchase.

Where do you deliver to?

We ship worldwide, however due to the current global circumstances shipping delays and increased prices are unfortunately out of our control.

Australia – Free shipping on orders over $150. Standard $9.95 flat rate shipping below $150.
International – Shipping will be calculated at checkout based on destination 

We want your experience to be the best at the CORE Kids Store. Please get in touch at if you have any enquiries.